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There are thousands of options of casinos available to gamblers nowadays, as the online gambling industry continues to boom. However, very few are able to offer the same services that are offered at Grosvenor Casino. You can learn all about how trustworthy the casino is in this article, and learn about the welcome bonuses and promotions that are currently being offered by the casino.
Is Grosvenor Casino Trustworthy?
The casino is a place filled with lights, sounds, entertainment, games and jargon. It’s not always easy to know what to say and how to say it. Each game practically has its own terminology, which can be daunting to use and understand as a beginner.
- Licensed and regulated by The Gambling Commission under licences 614, 33465 & 34161 for customer playing in our land-based casinos. Grosvenor is part of the Rank Group. GROSVENOR® and the.
- Grosvenor Casino is home to some table games allowing high maximum bets. For example, you can wager thousands on roulette and blackjack games. There are also several slot games accepting high stakes too. In fact, some online pokies accept bets of up to £1,500. This makes Grosvenor Casino a great choice for players with deep pockets.
There isn’t any question that Grosvenor Casino is one of the most trustworthy available online for new customers, as players have trusted them since being established in 2007. The casino is a familiar name for those in the United Kingdom and Ireland, as there are also land-based casinos as well as online casinos. Rank Group Casinos own this casino, and it also holds two of the most respected licenses available online.
Grosvenor holds licenses from the United Kingdom Gambling Commission and the Alderney Gambling Control Commission. The security of customers is also essential, and that is evident with the use of SSL encryption. This ensures that all transactions are safeguarded behind firewalls. Grosvenor’s trustworthiness can also be found through excellent customer support channels that are available.
Very rarely will customers need to get in touch with the support staff, but the fact that there is a live chat and dedicated support telephone number ensures that customers minds are put at ease that all possible queries that they may have could be addressed immediately. At present, there is only customer support in English, but that ensures it is a prominent casino for customers from English-speaking countries.
Does Grosvenor Casino Offer Welcome Bonuses?
One of the ways that Grosvenor Casino is able to stand out from the crowd is by offering dedicated welcome bonuses to its new customers. This ensures that customers are encouraged to sign up to the trusted casino. At present, there is an excellent bonus, which will see customers get to play with £50 after depositing £20 into their account. This offer ensures that new customers get a 100% matched bonus on deposits up to £20.
Players will then be able to decide whether they want the extra £10 bonus for the Live Casino or Classic Slots. This isn’t the only exciting promotion that Grosvenor runs on its casino, as there is also a slots promotion. This Top of the Slots promotion will allow gamblers to win huge cash rewards when they play on the selected top slots game of the week. There are also various promotions for table games and live casino games, including the win £10 cash with Lucky 13 in the Live Roulette game. It isn’t just the casino that excels either, as there is also a dedicated sportsbook that also has an excellent welcome bonus.
Sports fans will get double the odds on their opening selections, which ensures that they will get double the returns on winning bets. If you’re looking for more information regarding this casino, then there is a dedicated Grosvenor casino reviewed section at this link.
With 53 land-based casinos spread all around Great Britain and, of course, its online casino, Grosvenor casino is the biggest multi-channel operator in the UK.
It is part of the Rank Group, which also includes Mecca Bingo and the Spanish brand Enracha.
At Grosvenor casino you can fide the widest range of games, like poker, slots, blackjack, roulette, baccarat and live casino.
Whether you are an online or offline player, Grosvenor Casino is a top-notch service, offering the highest standards of safety and enjoyability.
If you need further information about Grosvenor Casino, continue reading our detailed review.
Is it safe?
Every casino is required the UK Gambling Commission license to operate by law.
Grosvenor Casino is obviously no exception and this is a guarantee of safety and trustworthy for every player.
If a casino doesn’t stick 100% to the strict standards the Commission impose, can incur fines and ultimately the license revocation.
Besides that, as a further protection of its players, Grosvenor Casino partner with Gamstop.
If you create an account with them you can decide to exclude yourself from playing for a period of time you decide.
It’s a way to protect players who tend to lose control over their gambling activities.
With that being said, Grosvenor Casino offers a very safe environment for all the players.
Welcome bonus offer
If you are a new customer, you can get £20 bonus when you deposit £20.
This might not be the most generous bonus offer around.
The good news is that the wagering is only 5x: you will only have to play £100 to turn your bonus into real money.
Once you deposit the money into your account, once again the minimum amount is £20, you will be credited instantly the £20 bonus, so you can play with overall £40.
Make sure to double-check the list of eligible games on the terms and condition page.
Promotions galore
No matter whether you’re a newbie or an experienced player, you will find loads of promotions for any level and game type: From weekly tournaments with high guaranteed prizes, to cheap satellites for prestigious live events, if you like cash games or sit and go.
Also if you are a regular player, don’t miss their loyalty scheme.
Promotion code
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When you register as a new customer you don’t need any promo code.
For existing customers, Grosvenor Casino will issue promotional codes by email for specific promotions.
Poker
If you are into poker, Grosvenor Casino is a great place to play.
Let’s start from the welcome bonus offer.
If you’re a new customer and deposit £20 you can get £20 in tournament tickets.
Alternatively, if you want to deposit more than £100, you will get a bonus of £1000 plus the £20 in tournament tickets.
Every £25 spent in poker you will get £5 you can use in cash tables.
To get the best experience you should download the client in your computer: both Windows and Apple softwares are available.
But you can also play directly via browser.
Slots
With 395 games, we are sure your slot passion will be satisfied.
All the major names are available provided by the leading software provided such as Netent, Novomatic, Pragmatic Play and so on.
Live Casino
If you like live Casino, Grosvenor have got you covered.
In partnership with Evolution Gaming, live casino leading providers, they are able to offer all the live games, including: Blackjack, roulette and baccarat.
Usability
Grosvenor casino comes with a simple yet good looking style.
The design is intuitive with no space for unnecessary filling elements.
The different scales of blue offer a relaxing atmosphere, perfect to enjoy your gaming experience.
With some room to improve page loading time, the overall experience is good.
Help
Do you need help cause you are a new customer? You need to withdraw your money? Or you don’t fully understand how the bonus works?
No problem: you have several options to get in touch with Grosvenor Casino customer support.
On the footer you can find the link “Live Help”.
Once you click on it, a new tab with the support options will open.
You then are prompted to type your query on the search bar, and possible solutions are listed and link to the fAQ section.
The latter is divided in 5 main categories: Account, Feedback, Keep it fun, Promotion and Technical.
The live chat is available every day: from 8am until 8pm during the weekdays and until 6pm in the weekend.
Grosvenor Casino also offers phone assistance, a feature that definitely not all the online casinos have.
You can call them at 0800 083 1990. The service is free of charge from all the UK numbers, included mobiles, and is available until midnight every day.
If you don’t need an immediate response you can also fill the contact form to get assistance by email.
We tried the chat support to ask them some information about the bonus offer.
We were 5th in line and the wait was of around 10 minutes.
All our queries were assisted quickly by a polite customer agent.
You can then receive a transcript of the chat by email.
How do I deposit?
There are 4 mainly options to deposit some money into your Grosvenor account:
- debit or credit card
- Paypal
- Visa check
- Paysafecard
You are never charged for making a deposit.
Some credit cards might have some fees with you can double-check with your bank.
How can I withdraw money from Grosvenor Casino?
You can easily withdraw your money by clicking “account” on the top menu.
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The minimum amount is £10, unless you have less and want to clear the account.
Once you proceed, the withdrawal is pending for approval within the next 24 hours.
During this time, you can revert your withdrawal if you change your mind.
Like the deposit methods, there will be no charges when you get your money back.
Most of the Mastercards will allow you to withdraw directly into your card, otherwise you can share your bank account details.
On average it will take 1-3 working days for the transfer.
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It is much quicker – up to 24 hours – when you use Paypal.